Kiana Saebnia

I volunteer at a hotline where we offer anonymous and confidential listening. We have three lines: one for adults, one for older adults (60+) and one for people in mourning. We are trained in listening skills, empathy, crisis management, and how to respond to suicide and homicide calls. We are not trained counsellors, but rather trained listeners. We use listening techniques to help people talk about their emotions, but we do not offer advice. We also offer many references for those in need. I’m therefore not a professional and cannot offer advice, but I can offer a listening ear and help you process your emotions. Listening and empathy are powerful tools, but not treatments, so please contact a professional if you are in need of assistance.