Joel Tom

Motivated and client-focused Customer Support and HR professional with over 4 years of experience across customer service, recruitment, onboarding, and administrative support. Proven ability to manage clients, lead teams, handle operational tasks, and deliver exceptional communication in high-pressure environments. Experienced in international processes including the Australian NDIS sector and onboarding for global coworking solutions. Adept at CRM tools, shift management, compliance documentation, and cross-functional collaboration